Remote Assistance uses a client/server relationship between your computer and ours at TCS. When you download the SERVER you are downloading a program that needs to be installed so that your program will communicate with our CLIENT. After the software is installed, you will need to EMAIL ME the following information.
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Your User Name
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Your Password
After you have visited the 'SERVER' section and downloaded the program, call TCS to setup the first connection.
(636) 614-4413
Important things to note when using Remote Assistance
When TCS is accessing your computer, you can watch everything that we do on your screen. We have access only to what you see us access and the connection can be closed by you at any time. Chat with us to learn about the security risks of Remote Access and how to protect yourself or access the FAQ.
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